While in conversation, learning to keep one's mouth shut and ears open, so that you can focus attention on the person who is speaking, requires mindfulness and...
Author - Kim L. Clark
Kim L. Clark is the founder of Polished Professionals Boston, a business strategy and marketing consultancy. She is also an adviser to small business owners and develops workshops and classes that provide instruction in writing business plans. Kim has lectured at the Lesley University Seminars, the Boston Chamber of Commerce and the Cambridge Chamber of Commerce.
John Osher's list of "17 Mistakes Start-ups Make" became a Harvard Business School case study.Today we're giving you all of Osher's practical advice.
To sell effectively, we must articulate the reasons that clients hire us. Have talking points at your fingertips. Ask yourself, "What is my value-added?"
Emotional Intelligence is the byproduct of the way we interact with others, both personally and professionally, and its the most accessible form of power.
A sales call can easily turn into a nightmare quickly. Here's how to maintain control of the conversation and get in and out safely.
Have you made the right calls, secured the right meetings, did all your homework and STILL can't close the sale? Here's what may have happened:

