You did all that work to acquire that customer. You created marketing materials, enticed them to visit your website or store, collected their contact...
Tag - customer service
The goal of meeting, maintaining and exceeding customer expectations isn’t unique to women entrepreneurs, but can often be a strong suit of woman leaders...
Does good customer service still exist? Marie breaks down what makes one airline stand out — and how you can steal the four customer service secrets that make...
Whether you’re a for profit or nonprofit, make sure your employees are delivering the same information, with the same level of excellent customer service.
Statistics show how customer service impacts a company’s brand. But are employees really to blame for poor customer service? You may need to get a mirror.
