How To Deliver Excellent Customer Service

What is it like being one of your customers or volunteers? Whether you’re a for profit or nonprofit, making sure your employees are delivering the same information, with the same level of excellence is important. This workshop, helmed by Baystate Health customer service trainer Lynnette Johnson, will give you the blueprint to make sure all of your customers are having the same marvelous experience when interacting with your organization and its brand.

Includes light refreshments and workshop materials. $20