Poor customer service can cost businesses billions of dollars per year. Follow this practical formula for successful communication strategies.
Tag - customer service
You did all that work to acquire that customer. You created marketing materials, enticed them to visit your website or store, collected their contact...
The goal of meeting, maintaining and exceeding customer expectations isn’t unique to women entrepreneurs, but can often be a strong suit of woman leaders...
Does good customer service still exist? Marie breaks down what makes one airline stand out — and how you can steal the four customer service secrets that make...
Whether you’re a for profit or nonprofit, make sure your employees are delivering the same information, with the same level of excellent customer service.
Statistics show how customer service impacts a company’s brand. But are employees really to blame for poor customer service? You may need to get a mirror.
