Staff Matters by Bonnie Low-Kramen examines the nuances of workplace dynamics and the critical role staff play in building thriving organizations. The book doesn’t just identify problems—it presents reality-based people-focused solutions to create a respectful, collaborative and efficient workplace. Drawing on her rich experience and more than 1,500 conversations with professionals across various fields, Low-Kramen provides a comprehensive guide for leaders, HR professionals and staff alike. From communication breakdowns to the aftermath of a global pandemic, she lays bare the truths of modern workplace challenges. My premise is that empathy builds awareness and understanding, which leads to fixing what is broken for the staff of the future.
Staff Matters offers “a vision for a vigorously compassionate realignment of the modern workplace.” Kirkus
Staff Matters covers:
1. The importance of empathy in the workplace
2. First-hand stories from leaders, assistants, HR professionals, recruiters and leadership experts raise awareness and understanding.
3. The thorny workplace issues with data-backed research – workplace bullying, toxic work environments, racism, sexism, gender discrimination and more.
Who is the book for?
The international audience for this book is every person of every diversity (age, gender, geography, economic background) who is an English-speaking stakeholder in the new normal of the modern global workplace. This includes:
- CEOs,
- Business owners
- Leaders of organizations
- Executive assistants
- Support staff at every level
- HR professionals,
- Recruiters
- Management experts
- Business school professors
- Business students
- Trainers
- Business speakers
This book is intended to become part of the curriculum and recommended reading at business schools in classes that teach students what managing people means and what an ultimate workplace looks like
Single most important takeaway:
Your success depends directly on the success of your staff. No one gets there alone. No one. Leading others requires moral courage and hard work. The best leaders rely and lead on their staffs. Every page you are about to read will support you to do exactly that.
Meet the author
For twenty-five years, Bonnie Low-Kramen worked as the personal assistant to Oscar-winner Olympia Dukakis. From there, she became a sought-after author and TEDx speaker on workplace issues. She is the author of two books, a Harvard Business Review writer, named a Top 100 HR Influencers in 2023 and 2024 and an MSN Speaker to Follow in 2024. Through her writing, workshops and speaking engagements in fourteen countries, Bonnie strives to bring the voice of the staff to the forefront to build an ultimate new workplace for our children and grandchildren, the staff of the future.
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