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What Makes Accountability Actually Work? Women Entrepreneurs Share What Keeps Them Moving

Accountability sounds simple enough: Say what you’re going to do, then do it. In practice, anyone who has ever joined an accountability group, hired a coach or body-doubled with a friend to finally tackle that to-do list knows it can get complicated fast. Too much pressure can make accountability feel like another obligation. Too little structure can turn it into a friendly conversation where everyone leaves feeling good and nothing gets done.

So what actually helps?

At a recent Lioness Roundtable, women entrepreneurs compared notes on the accountability systems they use, the ones they’ve abandoned and the small details that can make the difference in actually following through.

Accountability starts by saying it out loud

For some participants, simply making a commitment in front of other people is enough to change their motivation.

Josette Pelatan, founder, producer and CEO of JosetteXMP Productions, put it this way: “The moment I say it out loud, apparently the universe considers it a legally binding contract. So now I have no choice.” For her, accountability comes with a mix of stubbornness, faith and a desire to follow through once she’s made a public declaration.

Doreen Hing, founder of Anatomical Intelligence Method, takes a similarly direct approach. “Accountability is doing what you said you are going to do, when you said you would,” she said.

Her own accountability group starts each session by declaring what members intend to accomplish. They work alongside one another, regroup partway through and finish by sharing a win. Sometimes that win is simply starting the task they had been avoiding. (How often do you start on a procrastinated task and find it took way less time than you imagined?)

The people around you can make a difference

The people doing the accountability check-in matter, too. Maartje van Krieken, founder of The Chaos Games Consulting and host of The Business Emergency Room podcast, finds that accountability groups work best when she is surrounded by people who are actively moving toward their own goals.

“I need to be with go-getters who are quite successful,” she said. “If I’m an accountability partner with somebody who’s also kind of drowning, and week after week neither of us are doing much, it doesn’t work for me at all.”

The right group can create momentum simply by watching other people make progress. As Debra Eckerling, author, podcaster and The Book Proposal Expert, explained, seeing someone else succeed can prompt the thought: “They did that. I can too.”

Eckerling built that into her own GoalChat community. Participants share what they accomplished and what they plan to work on next, with a little celebration as part of the process. She even started handing out multicolored stars: a gold star for accomplishing the goal someone set and another color for making progress. Recognizing movement, no matter how small, is motivating!

Accountability needs to be specific

A vague commitment can be surprisingly easy to ignore. “Work on my business,” for example, is difficult to report back on, but “send three media pitches by Friday” gives you something concrete.

“I need to do something every day that puts me out there,” said van Krieken, who was working on increasing her visibility and generating new opportunities. Her examples included sharing her profile with five people or updating a profile somewhere that could lead to work.

Other participants described similar challenges around social media. Leah Sanders of EQ North said that she is good at generating ideas and getting projects started, but struggles with narrowing her focus and maintaining consistency. Her goal was to establish a sustainable social media cadence, ideally creating and scheduling content twice a week.

Specificity can also mean limiting the number of commitments.

van Krieken said her group sometimes pushes members to choose just a few priorities rather than announcing an overwhelming to-do list. Determine what actually belongs by asking yourself: “Why [this task] now?”

Explaining why something matters can turn a task into a commitment with context. It can also reveal when something that seemed urgent isn’t actually a priority.

The check-in itself doesn’t have to be complicated

Accountability groups take many forms.

In Hing’s weekly Focus Working Sessions, the group meets for 90 minutes, starting with a short check-in before everyone turns off their microphones, keeps their cameras on and works for 30 minutes. They regroup, share a win and can do another focused work session before wrapping up.

“It’s about an hour of working time, just in company,” she said.

Weekly, biweekly, monthly—plenty of options, and no real magic number. What matters is finding a cadence that creates enough external structure to keep a commitment without turning accountability into another obligation.

Accountability shouldn’t become punishment

What happens when you don’t follow through on what you pledged to do? Rather than laying on self-guilt, the group suggested approaching the matter with curiosity, flexibility and realistic expectations.

Eckerling suggested that, from the beginning, you should start with what you can realistically accomplish rather than set an idealized goal and then beat yourself up for missing it.

Michelle Risa also emphasized flexibility. Sometimes, she said, the right response is to recognize that you’ve done enough for the day and move the task to another time.

“When I don’t, when I can’t afford to, and I really know I need to get it done, I then have a pep talk,” Risa said. “‘You’ve gotten it done a million times before. I know you can get this done.'”

After all, we can’t eliminate deadlines or commitments—but we can make them work with reality.

Ask questions instead of issuing commands

How about when someone else in your group doesn’t follow through? Your instinct might be to push harder as motivation, but several participants argued for doing the opposite.

Risa said she prefers asking questions that help someone understand why they did or didn’t accomplish something rather than acting as the “disciplinarian” or “guilt provider.”

Coach Pam Tibbs offered a similarly simple approach: “Gentle push and questions. Get curious.”

Sometimes something needs sorting before the task can move forward. Repeatedly asking for a new deadline doesn’t solve the underlying problem.

The best accountability groups create community, too

For some participants, the real value of an accountability group goes beyond getting tasks checked off. Pam Tibbs has been part of a mastermind with two other life coaches for more than three years. The group has gone through different iterations, sometimes focusing on goals and progress reports and other times talking about what’s happening in their personal lives.

That emotional connection matters, she said, because when accountability does come into the conversation, members know they are talking to people who genuinely care about them.

Denise Reed, president and CEO of The Concierge Office Suites, described a similar experience from a mastermind she ran for three years. The group became a “sisterhood,” and members remain friends.

Hing’s weekly working group also grew out of a shared educational cohort. The members are working toward similar goals, which means someone who is stuck on a particular task may get a useful idea from someone who has faced the same problem.

That may be the biggest difference between accountability and simply reporting your progress: you’re not just telling someone whether you did the thing. You’re surrounded by people who understand why the thing matters and can help you figure out what comes next.

So, what actually makes accountability work?

  • Make the commitment visible. Saying something out loud #makes it harder to abandon.
  • Be specific. A concrete action gives the group something to check in on.
  • Choose the right people. Shared goals, compatible working styles and mutual respect can make accountability more motivating.
  • Build in wins. Progress counts, even when the original goal isn’t finished.
  • Keep the cadence realistic. Weekly, biweekly, monthly or even more frequent check-ins can work, depending on the person and the project.
  • Ask before pushing. Curious, empathetic questions can uncover a roadblock that would otherwise have gone unaddressed.
  • Leave room for grace. Missing a commitment doesn’t have to be a reason to abandon it entirely.

And perhaps most importantly, accountability should help people move forward rather than make them feel worse about where they are.

As Eckerling put it, “It’s all about setting yourself up for success.”

About the author

Laura Grant

As Managing Editor of Lioness, Laura Grant works with the editorial team and a slew of freelancers and regular contributors to produce a publication that offers equal parts inspiration and information. Laura is a graduate of Western New England University with a bachelor’s degree in English Literature and a master's degree in Communications. She spent her undergraduate term developing her writing and communication skills through internships, tutoring and student media involvement. Her goal is to publish a novel one day. Before joining Lioness full-time, Laura was a freelancer herself and wrote many stories for the magazine.

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