Is empathy a leadership strength—or a liability? In this article from The Conversation, Leda Stawnychko (Mount Royal University) and Kris Hans (University of...
Tag - emotional intelligence
Recently, a client said to me, “It’s lonely at the top.” They were describing the burden of making major decisions that affect their company, customers...
Ignoring your employees' emotions is a leadership weakness.
We all know the feeling of being down in the dumps, but sometimes the typical advice of “let it go” just doesn’t cut it. That’s where Janet...
Master these strategies and build successful relationships with team members and clients.
The higher up the ladder, the lower the emotional intelligence. Why? If leaders are investing in training, why aren't they changing their office behavior?
