Today, it’s a proven fact that three out of four consumers will spend more money with a company mainly due to a history of positive customer experiences. Companies that make customer success their focus, know that a customer relationship does not simply end when a deal is closed or a product is sold. That’s when it begins.
Loyal customers come from relationships that are built from the ground up and nurtured by devoted staff. However, with already stretched and scarce resources, companies often find it difficult to improve their customer success. In order to provide a solution to this age-old problem, InfoStreet Inc., announced that the all-in-one productivity-focused CRM tool, Simplifyd, has joined the SkyAppMarket, SkyDesktop’s business app marketplace. SkyDesktop is a cloud desktop where users can store, manage, and access all of their files and cloud apps in one location, and with one login. Simplifyd is designed to help you manage small business customer relationships, projects, customer invoicing, and ultimately improve your customer success.
Simplifyd is an all-in-one CRM software that gives small businesses an easy way to manage their business, customers, and prospects from one unified platform. Focused on providing more visibility into every aspect of a client relationship, Simplifyd includes features like Sales Pipeline Tracking to help businesses customize their future sales as they see fit. This feature also helps monitor incoming leads, create invoices, and track client projects, all with a just a single click. Simplifyd’s unique sales dashboard also provides an overview of where everything is at all times, allowing more visibility into every client relationship.
“Every small business knows that strong customer relationships are vital to success. When you lose visibility into your customer, you don’t know what works, what doesn’t, what’s a problem, and what is an opportunity,” InfoStreet CEO, Siamak Farah, said. “In the past, seeing to clients needs in a timely, proactive fashion was very time consuming. Today, Simplifyd and SkyDesktop are helping small businesses successfully manage, grow, and cultivate every client relationship with better visibility and efficiency. ”
Simplifyd is fully equipped with a wide variety of features that allow businesses to set up multiple to-do lists; create and send invoices; accept online payments; and chat in real-time with the team. Essential integrations with popular apps such as Xero, Paypal, and Stripe mean that small businesses will be able to eliminate double work and be ready to serve customers from day one.
Simplifyd is now available in the SkyAppMarket and will offer SkyDesktop users a free trial. Extended versions, with additional features, are also available.