Money Sales

Expert help – not low prices – key to higher sales

High-quality help makes the biggest difference in getting a prospective customer over the hump from “just looking” to happily buying, according to the Retail Experience Survey involving more than 600 U.S. consumers. In fact, the data showed that nearly three-quarters of consumers walk into a store looking for advice from a product expert.
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High-quality help makes the biggest difference in getting a prospective customer over the hump from “just looking” to happily buying, according to the Retail Experience Survey involving more than 600 U.S. consumers. In fact, the data showed that nearly three-quarters of consumers walk into a store looking for advice from a product expert.

To access this post, you must purchase Lioness Monthly or Annual Membership.