When sales reps aren't hitting sales targets, you have to take the time to investigate whether you're hiring the wrong people. Here's what to consider:
Tag - human resources
progressive companies to switch to ongoing, on-the-job, on-demand methods for training employees.
The higher up the ladder, the lower the emotional intelligence. Why? If leaders are investing in training, why aren't they changing their office behavior?
Raven-Symonè has found herself in the hot seat thanks to her comments on on 'Black' names. It is a reminder of ugly hiring practices still in effect today.
Statistics show how customer service impacts a company’s brand. But are employees really to blame for poor customer service? You may need to get a mirror.
Employment law and the agencies that enforce it are largely concerned with protecting employees. Make sure you're covered by meeting guidelines.
Managing employees is not an easy task. It takes practice and preparation. Are you putting in the time you need to be an effective manager? Being a cool...

