BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Lioness Magazine - ECPv6.0.12//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Lioness Magazine X-ORIGINAL-URL:https://lionessmagazine.com X-WR-CALDESC:Events for Lioness Magazine REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20160313T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20161106T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20161025T173000 DTEND;TZID=America/New_York:20161025T183000 DTSTAMP:20240329T093904 CREATED:20160910T014740Z LAST-MODIFIED:20160910T014740Z UID:8052-1477416600-1477420200@lionessmagazine.com SUMMARY:How To Deliver Excellent Customer Service DESCRIPTION:What is it like being one of your customers or volunteers? Whether you’re a for profit or nonprofit\, making sure your employees are delivering the same information\, with the same level of excellence is important. This workshop\, helmed by Baystate Health customer service trainer Lynnette Johnson\, will give you the blueprint to make sure all of your customers are having the same marvelous experience when interacting with your organization and its brand. \nIncludes light refreshments and workshop materials. $20 URL:https://lionessmagazine.com/event/deliver-excellent-customer-service/ LOCATION:Scibelli Enterprise Center\, 1 Federal Street\, Springfield\, MA\, United States CATEGORIES:CoWork Springfied Workshop Series ATTACH;FMTTYPE=image/jpeg:https://lionessmagazine.com/wp-content/uploads/2016/09/coworkcustomer.jpg END:VEVENT END:VCALENDAR